The Toursline Card is a China T-union card based on Yang Cheng Tong. Its card design incorporates Chinese transportation culture and caters more to international users. It can be used in over 336 cities across China, allowing for seamless travel nationwide.
Where can the Toursline Card be used?
The card can be used in over 336 cities across China, including buses, rail transit, and ferries. For more information, click the 'Coverage' page. Please note that some transportations (such as national railways, certain scenic shuttle services, and long-distance buses) may have usage restrictions.
Can the card be used outside of Guangzhou?
Yes, the Toursline Card can be used in all cities that support China T-union cards. Additionally, it offers discounts within Guangzhou's public transport system and can be used for small purchases in some local convenience stores.
Are there any restrictions on using this card?
Yes, certain lines have restrictions. For example, the card cannot be used on transportation services in Hong Kong SAR and Macau SAR (except for the Hong Kong-Zhuhai-Macao Bridge shuttle). It also cannot be used for most scenic shuttle services or pre-booked services. Specific restrictions can be found on the 'Coverage' page.
How do I check the specific coverage?
You can check the list of supported cities and types of transportation, including buses, rail transit, and ferries, on the 'Coverage' page.
How do I use the card on buses or metro?
Simply hold the card near the reader when boarding a bus or entering/exiting a metro station to complete the payment. On fare-based lines, make sure to tap the card again when alighting or exiting the station to complete the transaction.
Where can I find detailed instructions on how to use the card?
If you have any questions about using the Toursline Card, you can visit the 'How to Use' page in our app for detailed instructions on different scenarios like buses and metro.
Can the card be used on national rail or long-distance trains?
No, the card cannot be used for national rail services or long-distance trains. It is primarily for local and regional public transportation in cities.
Are there any tips for using this card?
Ensure sufficient balance before your journey; keep the Toursline Card separate from other contactless cards to avoid interference; retain your top up receipts in case of issues.
How can I top up the card?
You can top up the card through the following methods: self-service top up machines or service centers at Guangzhou metro stations; convenience stores in Guangzhou (such as FamilyMart, 7-Eleven, C-store); using the Yang Cheng Tong app with NFC-enabled Android or iPhone; Yang Cheng Tong service centers. For more details, check the 'Top Up' page.
How do I ensure my card has sufficient balance?
You can top up your Toursline Card anytime through offline channels in Guangzhou, such as metro stations or convenience stores. For more information, please visit the 'Top Up' page.
What should I be aware of when topping up?
Please note that the maximum balance of the card is RMB 1000. If you do not have a China's mainland bank card or electronic payment methods, you may need to prepare cash for topping up.
Can I get a refund for the balance if I no longer need the card?
The Toursline Card is a commemorative card and does not support refunds for balance. You can continue using it until the balance is exhausted, or keep it as a souvenir.
Can tourists use the card without a local phone number or bank account?
Yes, you can use the card for travel without a local phone number or bank account. However, if you do not have WeChat Pay, Alipay, or a China's mainland bank card, you may need to top up via cash channels.
Can the card be transferred to someone else?
Yes, the Toursline Card is anonymous and can be transferred to others. Please ensure the card has sufficient balance before transferring, and inform the recipient of any usage notes.
